Terms of Service

Last updated: 2026-11-04. Operator: Reelhaven Ltd, licence № [licence number], regulated by [regulator]. By creating an account or playing, you accept these terms.

1. Eligibility

• You must be at least 18 years old (or the higher age your jurisdiction requires) and legally allowed to gamble where you are.
• One account per person. Nicknames must not impersonate others or break the law.

2. The service

• We offer slot games for credits and for real-money (USD) cash play where enabled for your account.
• Every result is decided on our servers by a random number generator. Malfunction voids all pays and plays of the affected round.
• Stated maximum wins are limits per round, not promises: most rounds pay less or nothing.

3. Deposits and withdrawals

• Deposits and withdrawals are processed manually after review; timing depends on verification. Minimums and limits are shown in your profile: deposits $10–$10,000, withdrawals $10–$5,000 per day.
• Withdrawals go only to an account in your own name. We may ask for identity documents before the first withdrawal.
• Chargebacks, bonus abuse, collusion or exploiting malfunctions lead to confiscation of the affected winnings and account closure.

4. Fair use

Bots, automated play, multiple accounts to farm bonuses, and any attempt to interfere with the service are forbidden and lead to account closure with forfeiture of abusive winnings.

5. Account closure

You may close your account at any time; withdrawable balances are paid out after verification. We may suspend or close accounts for breach of these terms, fraud, or legal orders.

6. Liability

To the maximum extent the law allows, our liability is limited to your withdrawable balance at the time of the event. Nothing here limits rights the law does not let us limit.

7. Complaints and disputes

Contact support@reelhaven.com first. Unresolved disputes go to [regulator name] / courts of [jurisdiction], governing law of [jurisdiction].