Privacy Policy
Last updated: 2026-11-04. Operator: Reelhaven Ltd, registered in [jurisdiction], [address] (“we”, “us”). Contact: privacy@reelhaven.com.
1. What we collect
- Account data: nickname and password hash when you register. We never store passwords in readable form.
- Gameplay data: rounds played, stakes, wins, balances and timestamps — needed to run the games and your profile.
- Technical data: device and browser type, IP address, session cookies, error logs — needed for security and stability.
2. Why we use it
- To provide the games, keep your balance and history, and keep accounts secure (fraud prevention, rate limiting).
- To comply with legal obligations (age verification, anti-money-laundering, responsible-gaming duties).
3. Cookies
We use strictly necessary session cookies to keep you logged in and to remember your wallet choice. No advertising or cross-site tracking cookies.
4. Sharing
We do not sell personal data. We share it only with processors that run the service (hosting, payment handling of deposits and withdrawals, identity verification), under contracts, and with authorities where the law requires.
5. Retention
Game rounds and financial records are kept for 5 years as required for accounting, audits and dispute resolution. Anonymous guest data is deleted after 30 days of inactivity.
6. Your rights
Depending on your jurisdiction you may request access, correction, deletion, restriction or portability of your data, and object to processing. Contact privacy@reelhaven.com. Account deletion does not erase records the law requires us to keep.
7. Children
This service is 18+ only. We do not knowingly collect data from minors and delete such accounts on discovery.
8. Changes
We will post changes here and, for material changes, notify logged-in players before they take effect.